Common Questions

What if my rabbi wants to check the mezuzah?

That’s encouraged. If a legitimate halachic concern is found, please contact us and we will assist appropriately.

How often should mezuzahs be checked?

Halachically, mezuzahs should be examined twice every seven years to ensure the scroll has not deteriorated or become invalid. [Learn more ➝]

Do you sell secondhand or returned mezuzahs?

No. We never sell secondhand or returned mezuzot. Every mezuzah is new, unused, and written expressly for its intended placement.

How do I know the mezuzah is kosher?

Each mezuzah is handwritten on kosher parchment, written lishmah by a qualified sofer, and carefully reviewed. Computerized checking is used only as a supplemental tool alongside traditional halachic inspection.

Which mezuzah should I choose?

We offer Ashkenazi, Sefardi, and Arizal mezuzahs. If you’re unsure which is right for you, we’re happy to help you choose the correct option.

Is it safe to ship a mezuzah?

Yes. Our mezuzahs are securely packaged to protect the parchment and ink from pressure, moisture, and damage during transit.

Are the mezuzahs checked before shipping?

Yes. Each mezuzah is checked after writing to ensure the letters are valid, clear, and properly formed.

Are mezuzahs made-to-order?

Yes. Every mezuzah is written specifically for your order, not taken from long-term storage. This ensures freshness, quality, and halachic integrity.

What is your return policy?

All products are made-to-order and custom-crafted by skilled Sofrim (scribes). Due to the personal nature and craftsmanship of our mezuzahs, we do not accept returns or exchanges. We appreciate your understanding and assure you of the highest quality and halachic accuracy.

Do I say a blessing when putting up a mezuzah?

Yes — when affixing a mezuzah for the first time, it is customary to recite the blessing “likboa mezuzah”: "Baruch Atah… who sanctifies us with His commandments and commands us to affix a mezuzah - לִקְבּוֹעַ מְזוּזָה." (If a mezuzah is being replaced or checked, no blessing is said.) One bracha can cover multiple scrolls. [Learn more ➝]

How do I check if a mezuzah is kosher?

Besides the initial checking done by the sofer (scribe), mezuzot must be examined twice every seven years by a qualified examiner to ensure no deterioration has invalidated them. As part of the initial checking process, mezuzot from Kosher Mezuzah come pre-checked by a computer and two certified maggiim (examiners) to ensure absolute accuracy and halachic integrity. [Learn more ➝]

Do mezuzahs need to be replaced?

Yes — mezuzahs may need to be replaced if the scroll becomes damaged, worn, or otherwise invalid (pasul), which can happen over time due to age, moisture, or physical wear. Even kosher mezuzahs should be regularly checked, and if any letters are faded, cracked, or missing, the scroll must be replaced to continue properly fulfilling the mitzvah. [Learn more ➝]

Where should I not put a mezuzah?

A mezuzah should not be placed on bathrooms, closets, laundry rooms, or any spaces that are primarily for storage or are not regularly used. [Learn more ➝]

What makes a mezuzah scroll kosher?

A kosher mezuzah scroll must be handwritten by a certified sofer STa”M on parchment from a kosher animal, using kosher ink and a quill, with the proper intent for the mitzvah. It must contain the two Torah passages written in order with flawless letter formation, free of errors, and be carefully checked for accuracy. At Kosher Mezuzah, we follow a meticulous process to ensure every step is carried out seamlessly and to the highest halachic standards. [Learn more ➝]

Can a decorative case alone fulfill the mitzvah?

No — a decorative case or printed scroll without a handwritten kosher klaf does not fulfill the mitzvah. Only a kosher, handwritten scroll verified by a qualified sofer is halachically valid.

Do dorms, offices, hotels, or Airbnbs need mezuzot?

It depends on length of stay, exclusive use, and structure. Dorm rooms, private offices, and long-term rentals often require mezuzot, while most short-term hotel or Airbnb stays do not. [Learn more ➝]

Do you take responsibility for lost or damaged packages?

We are not responsible for packages left outside by carriers or for packages sent to bungalow colonies or gated communities. If a package is lost or damaged, please contact the carrier directly to open a claim.

Can I take my mezuzahs when moving?

If you own the mezuzahs, you may take them when moving to a new home. However, if a Jewish person will be moving into your old home, Jewish law requires that the mezuzahs remain in place, though you may request fair compensation. Since each situation can have unique halachic considerations, it is best to discuss the details with your rabbi. [Learn more ➝]

Which script should I buy (Ashkenaz/Sephardi/Arizal)?

Each Jewish community follows a long-established scribal tradition (nusach ha’ksav) for how mezuzah letters are shaped. Ashkenazim generally use Beit Yosef script, Sephardim use Sephardi script, and many Chassidim follow the Arizal script. Halacha requires that a mezuzah be written according to one’s accepted minhag (tradition). If you are unsure which tradition to follow, consult your Rav. Kosher Mezuzah offers scrolls in all major scripts, so you can confidently choose the correct one for your home. [Learn more ➝]

Do garages, porches, or gateways need mezuzot?

Many such entryways require mezuzot depending on structure and usage. When in doubt, consult your Rav; our placement guide includes common scenarios. [Learn more ➝]

Do you kiss a mezuzah when passing?

Yes — it is customary to touch the mezuzah lightly with your hand and then kiss your fingers as you pass by. This gesture shows respect and reverence for the Torah and the mitzvah of mezuzah. [Learn more ➝]

What are your shipping options?

Standard shipping within the U.S. is $7.99. International shipping rates are calculated and charged at checkout.

What is the meaning of a mezuzah on a door?

A mezuzah symbolizes a home’s connection to Jewish faith and tradition. It reminds us daily of God’s commandments, and marks the space as guided by Torah values. The scroll inside bears God’s name, ש-ד-י, an acronym for שומר דלתות ישראל — “[Hashem is] the Guardian of the Doors of Israel.” [Learn more ➝]

How do I verify authenticity with the QR code?

Each mezuzah we sell comes with a unique QR code. Scan it to view the mezuzah’s certification details, the sofer’s information, and an image record of the scroll. This ensures transparency and peace of mind that your mezuzah is fully kosher and halachically accurate. [Learn more ➝]

Why are tiny mezuzah scrolls sometimes more expensive?

Smaller letters require exceptional precision and time. Maintaining perfect letter forms, spacing, and halachic accuracy at tiny sizes is more demanding, which can increase the cost of the scroll. [Learn more ➝]

Why do we put a mezuzah on the door?

A mezuzah is placed on the doorpost to fulfill the Torah’s commandment (Deuteronomy 6:9, 11:20) to “write [these words] on the doorposts of your house.” It serves as a reminder of God’s presence, the protection of the home, and the importance of following His commandments. Unlike human kings hidden away and guarded by servants, G-d Himself protects every Jewish home. [Learn more ➝]

Do dorms, offices, or gateways need mezuzot?

Yes — any private space that is used regularly may require a mezuzah. Dorm rooms and private offices or workspaces should have a mezuzah if they are inhabited consistently. Public hallways, shared corridors, or gateways generally do not require a mezuzah unless they lead directly into a private, regularly used area. [Learn more ➝]

What happens to a pasul mezuzah?

A pasul (invalid) mezuzah cannot fulfill the mitzvah and must be removed from the doorpost. It should be treated respectfully and not thrown away casually; traditionally, pasul mezuzot are buried in a genizah (respectful storage for sacred texts) and replaced with a kosher scroll as soon as possible. [Learn more ➝]

Can I open the case to look at the scroll?

Yes — it is generally best to have a certified sofer inspect the scroll, especially if you are unsure about its condition. A sofer has the expertise to handle the mezuzah properly, identify any halachic issues, and ensure that the scroll remains kosher without risk of damage. [Learn more ➝]

What about international shipping, customs, and duties?

Customers are responsible for any customs, import duties, or handling fees. Shipping times are estimates and do not include customs processing. We cannot control or predict these charges, and any packages returned due to unpaid customs or duties will not be refunded. We recommend contacting your local customs office before placing an order.

How should I attach a mezuzah — screws or adhesive?

The mezuzah must be firmly affixed, not hanging loosely. Use appropriate screws or strong adhesive suited to the surface so that both the case and scroll are secure. [Learn more ➝]

Can anyone put up a mezuzah?

Ideally, the mezuzah should be affixed by the homeowner or someone who is obligated in the mitzvah, typically a Jewish adult who is over Bar or Bat Mitzvah. While anyone can physically place the mezuzah, the mitzvah should be fulfilled by someone who is halachically responsible and has proper intention (kavanah) when affixing it. [Learn more ➝]

When must renters put up mezuzot?

Renters are obligated to put up mezuzot in a home they are living in regularly. Outside Israel, the obligation generally begins after 30 days of residence, while in Israel, renters should affix a mezuzah immediately upon moving in, reciting the blessing (bracha) at that time. [Learn more ➝]

Where should I place a mezuzah on a door?

A mezuzah should be affixed on the right side of the doorway as you enter the room, ideally at the top third of the doorpost, slanted with the top pointing inward. It should be positioned so that it is clearly visible and secure, yet protected from damage or moisture. [Learn more ➝]

Is it okay to have a non-kosher mezuzah scroll?

No — a non-kosher mezuzah scroll does not fulfill the mitzvah and cannot properly fulfill the obligation of placing a mezuzah on your doorpost. Only a kosher scroll, written according to halachic standards, ensures the home is protected according to Jewish law. It is therefore important to purchase your mezuzah from a reputable source that follows Torah requirements. [Learn more ➝]

Are sliding doors, glass doors, or double French doors different?

Such doors often require mezuzot as well. The “right side” is determined by the primary direction of entry. Complex doorways may require case-by-case guidance from a qualified rabbi or placement guide. [Learn more ➝]

Can I buy a secondhand or returned mezuzah?

No — we do not sell secondhand or returned mezuzot. To ensure the highest kashrus standards and maintain perfect quality, each mezuzah is made-to-order, carefully checked, and guaranteed kosher. Using a previously owned or returned scroll could compromise halachic integrity. [Learn more ➝]

What is OU-certification and why does it matter?

The Orthodox Union (OU) certifies mezuzah scrolls as a trusted stamp of halachic integrity. The laws of mezuzah are complex, and much of today’s market lacks proper oversight — which puts many mezuzahs at risk of being invalid. OU certification adds accountability and transparency by overseeing the entire process, from the certified sofer and materials to multiple levels of checking. Kosher Mezuzah is among the organizations whose mezuzahs are certified through this rigorous process, giving buyers peace of mind that their mezuzah is truly kosher and halachically sound. [Learn more ➝]

Why is a mezuzah slanted?

A mezuzah is traditionally affixed at a slight angle, with the top pointing inward, to honor both opinions of the sages: one view calls for a vertical placement, while the other calls for a horizontal placement. Slanting the mezuzah is a compromise that respects both traditions, symbolizing unity and adherence to Jewish law. [Learn more ➝]

Why do you shrink-wrap and seal each mezuzah?

Shrink-wrapping and sealing each mezuzah protects the scroll from moisture, dirt, and physical damage while it is affixed to the door. This protection helps maintain its kosher status throughout its lifetime, giving you confidence that the mezuzah continues to properly fulfill the mitzvah. [Learn more ➝]

How much does a mezuzah klaf cost?

The cost of a kosher mezuzah klaf (parchment scroll) varies based on factors like size and quality level (hiddur). Our OU-certified mezuzahs range from approximately $120-$250, with the price difference reflecting the time, precision, and artistic beauty of the calligraphy. Click here to view our selection of mezuzah scrolls and find the one that’s right for your home. [Learn more ➝]

Which rooms need a mezuzah?

A mezuzah is required on the doorposts of all kosher rooms in a Jewish home, including bedrooms, living rooms, dining rooms, and home offices. Spaces that are purely for storage, bathrooms, or areas not regularly used do not require a mezuzah. [Learn more ➝]

Kosher vs. non-kosher mezuzah — what’s the difference?

Kosher scrolls are handwritten and certified; non-kosher scrolls may be printed or contain halachic errors and do not fulfill the mitzvah. A kosher mezuzah ensures the home is properly protected according to Jewish law. Kosher Mezuza’s OU certification ensures the highest standards of kashrus at every step of the process. [Learn more ➝]

Do environmental conditions affect how often a mezuzah should be checked?

Yes — mezuzot exposed to direct sunlight, heat, or moisture should be checked more frequently than the standard twice every seven years, as these conditions can damage the parchment or ink.

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